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Privacy Policy

Privacy Policy

Last Updated: 1 October 2026

At Pragati Prayas Trust, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Pragati Prayas Trust (“Trust”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you visit our website, make a donation, submit a form, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Postal or residential address
  • Donation details
  • Transaction or payment reference details
  • PAN or other information where required for donation receipts or applicable legal compliance
  • Information submitted through contact, volunteer, fundraising, or other forms
  • Communications you send to us
  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you access our website, such as your IP address, browser type, device information, operating system, pages visited, referring website, and approximate access time.

2. How We Use Your Information

We may use the information collected through our website to:

  • Process and acknowledge donations
  • Provide donation receipts where applicable
  • Respond to enquiries and support requests
  • Communicate regarding our activities, campaigns, and initiatives
  • Process volunteer or participation requests
  • Maintain donation and transaction records
  • Improve our website and services
  • Detect and prevent fraud, misuse, or security threats
  • Maintain the security and functionality of our website
  • Meet accounting, taxation, regulatory, and legal obligations
  • Comply with applicable laws and lawful requests from authorities

We will use personal information only for legitimate purposes related to the activities and administration of Pragati Prayas Trust.

3. Donations and Payment Information

When you make an online donation, your payment may be processed through a third-party payment gateway, bank, or payment service provider.

Sensitive payment information such as your complete debit/credit card details, UPI credentials, or banking passwords is generally processed directly by the relevant payment provider and is not intended to be stored on our website.

We may receive and retain limited transaction information, such as:

  • Donor name
  • Donation amount
  • Transaction ID
  • Payment status
  • Payment method
  • Date and time of transaction

Third-party payment providers process your information according to their own privacy policies and terms.

4. Donation Receipts and Tax Information

Where applicable, we may collect additional information required to issue donation receipts or comply with accounting, taxation, or regulatory requirements.

You are responsible for ensuring that the information provided by you is accurate and complete.

Any tax benefit associated with a donation is subject to applicable laws and the eligibility of both the Trust and donor.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain user sessions, remember preferences, and improve security.

Cookies are small files stored on your device by websites.

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some website features.

6. Analytics and Third-Party Services

We may use third-party services for purposes such as:

  • Website analytics
  • Hosting
  • Email communication
  • Payment processing
  • Security and spam prevention
  • Website performance monitoring
  • Social media integration

These service providers may process limited information necessary to provide their services.

Their handling of information may also be governed by their respective privacy policies.

7. How We Share Information

Pragati Prayas Trust does not sell or rent your personal information for commercial purposes.

We may share information where reasonably necessary with service providers that help us operate our website or activities, such as payment processors, hosting providers, professional advisers, accounting providers, or technology providers.

Information may also be disclosed where required by applicable law, court order, regulatory authority, law-enforcement request, or where reasonably necessary to protect the rights, security, and legitimate interests of the Trust or others.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or online storage system can guarantee absolute security.

Users should also take appropriate precautions when sharing personal or financial information online.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required under applicable accounting, taxation, regulatory, or other legal obligations.

Donation and financial records may need to be retained for longer periods where required by applicable law.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Choices and Rights

Subject to applicable law, you may contact us regarding personal information that you have provided to us.

You may request appropriate correction or updating of inaccurate personal information and raise concerns regarding the processing of your information.

Certain information may need to be retained where required for legal, regulatory, accounting, fraud-prevention, or legitimate administrative purposes.

11. Email Communications

If you provide your email address, we may use it for transactional communications relating to donations, enquiries, receipts, or other interactions with the Trust.

Where we send optional promotional or informational communications, you may request to stop receiving such communications.

Transactional or legally required communications may still be sent where necessary.

12. Children's Privacy

Our website is intended for general audiences.

If personal information relating to a child is submitted through our charitable programs or activities, we will handle such information with appropriate care and in accordance with applicable requirements.

Where required, information relating to children should be submitted by or with the authorization of a parent or legal guardian.

13. External Links

Our website may contain links to external websites, social media platforms, payment providers, or other third-party services.

Pragati Prayas Trust does not control the privacy practices of these third parties.

We encourage users to review the privacy policies of external websites before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, practices, services, or applicable requirements.

Any revised Privacy Policy will be published on this page with an updated “Last Updated” date.

We encourage users to periodically review this page.

15. Governing Law

This Privacy Policy shall be governed by applicable laws of India.

Any matter relating to this Privacy Policy will be handled in accordance with applicable Indian law and the jurisdiction requirements applicable to Pragati Prayas Trust.

16. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Pragati Prayas Trust
Email: info@pragatiparyastrust.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience.

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